This page contains our latest policy and practices information.

Policies & Practices

Cancellation/Refund Policy

Please do your best to cancel in advance, but we understand life happens. We're not going to say no to refund requests either because you couldn't attend, or are dissatisfied. If we feel like this is happening too much, we'll contact you to discuss.

Last Updated 4/24/2026

1. Introduction
This Privacy Policy explains how we collect, use, store, and protect personal information. By interacting with our business, you agree to the practices described in this policy.

2. Information We Collect

We collect only the information necessary to provide our services, including names, e-mail addresses, phone numbers, ages and age ranges, and information about IT resource availability.

3. How We Use Your Information

We use the information we collect to:

Provide and improve our services
Communicate with you about appointments, updates, or support
Understand product or resource needs
Maintain internal records and operational workflows

We do not use your information for advertising or profiling.

4. How We Share Your Information

We do not share, sell, rent, or disclose your personal information to third parties. Your data is used solely for internal business purposes.

5. Data Retention

We retain personal information only as long as necessary to provide our services or comply with legal obligations. You may request deletion (“scrubbing”) of your data at any time using the contact form on our website.

6. Your Rights

You have the right to:

Request access to the information we hold about you
Request corrections to inaccurate information
Request deletion of your data
Ask questions about how your information is used

To exercise these rights, contact us using the form on the website.

7. Data Security

We take reasonable administrative and technical measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted with an updated “Last Updated” date.

9. Contact Us

If you have questions about this Privacy Policy or wish to request data deletion, please contact us using the form on the website.